Consider these marketing analytics tools and invest in a solution that promises to give a more complete view of your marketing performance and return on investment.
When it comes to marketing analytics tools, it’s always tempting to settle for the first option you find.
More often than not, however, the first tool you opt for isn’t always the best fit for your business.
With that in mind, it’s always a good idea to examine and compare a few other options to ensure you’re getting the most out of your analytics reporting.
While that might sound straightforward, the process of finding the right marketing analytics tool can get complicated and overwhelming very quickly.
There’s a lot to consider, such as pricing, features, integrations, customer support and more.
It’s a difficult task to know what’s right for your business.
To help set you off in the right direction, we’ve compiled a list of what we feel are some of the best analytics tools available for digital marketers today.
In this post, we’ll discuss:
- What are marketing analytics tools and why are they important?
- What are the types of marketing analytics tools?
- What to look for in marketing analytics tools?
- Shortlist of the best marketing analytics tools
What are marketing analytics tools and why are they important?
Marketing analytics tools essentially monitor and compare the performance of your marketing efforts across multiple channels, campaigns, landing pages and more.
They allow you to identify patterns within data that help you make smarter marketing decisions about where to spend your time and budget.
The goal for almost any marketer is to maximise the effectiveness of marketing activities and justify investments. With marketing analytics tools, marketing teams can both improve their efforts and prove their worth.
The best marketing analytics tools allow you to track:
- Where your users come from and what devices they use.
- The overall impact of your marketing channels, such as organic search, paid search, social media, referral and more.
- How users behave on your website and interact with your different marketing initiatives.
- What lead sources are generating the most business value.
What are the types of marketing analytics tools?
While there are many different types of marketing analytics tools, most share the same goal. That is to help you reduce costs and increase profitability of your marketing efforts.
Generally, marketing analytics tools fall under the following categories but aren’t limited to:
- Web analytics tools: As it says on the tin, web analytics tools track your website user activity. Tools like Google Analytics let you track data to analyse your website performance and measure the impact of your marketing campaigns on traffic and conversion metrics.
- Attribution analytics tools: Allow you to go that one step further. They cover your web activity, but also break down the barrier between marketing and sales by identifying which channels are driving revenue, not just clicks and conversions.
- Call analytics tools: In essence, call tracking analytics lets you track which ads, keywords, or campaigns are making the telephone ring. Great tool if you drive leads online but convert deals offline.
- Social media analytics: Social media is on the climb, and everyone wants a piece of it. With social media analytics, you can track which campaigns drive the highest conversion rates and lead to the best results.
Why is Google Analytics the most widely used tool?
When it comes to monitoring and measuring marketing performance, most people will opt for Google Analytics. Google Analytics. In fact, 90% of marketers consider Google Analytics their go-to analytics tool for marketing measurement.
And, rightly so.
Since its debut, it’s completely altered the way marketers collect data and track the effectiveness of their campaigns.
Not only is it free to use, but it gives plentiful information regarding your website performance and lead generation strategies.
While Google Analytics provides some powerful features, there are still many components that users are missing to gain a complete view of their marketing effectiveness.
Related: Limitations of Google Analytics and how to overcome them
For one, the data in Google Analytics is aggregated. It doesn’t offer any personally identifiable information about your website visitors.
While aggregated data can provide you with a general overview of what’s happening, it’s somewhat unfair to group individual users, as each and every visitor will have unique needs and will embark on different journeys.
Related: How to track individual users in Google Analytics
Secondly, Google Analytics was built to track website performance and collect visitor insights. So, it isn’t the best at measuring offline marketing campaigns and traditional channels of communication such as phone calls.
Related:
For many businesses, form fills and online conversions are just one part of a wider strategy. There are a lot of businesses out there relying on digital marketing to drive leads away from the web, such as phone calls and in-store visits.
But, with the lack of offline conversion tracking available in Google Analytics, marketers are left guessing about the performance of their campaigns based on little to no insight.
Google Analytics has its faults, but it does a lot of good.
And, with a helping hand from other marketing analytics tools, it is possible to overcome these limitations and gain a complete view of your marketing performance.
What should you look for in marketing analytics tools and software?
There’s a lot to consider when searching for the right marketing analytics tool. Below, we’ve listed some factors that you can take into consideration to help find the right marketing analytics tools and software for your business.
- Before selecting an analytics tool, you need to know what’s being sold and at what price. It’s not uncommon for providers to charge additional fees for setting up your account, integrations and extra usage. It pays to know what you’re getting involved in to avoid any unexpected charges further down the line.
- You must decide whether you want a standalone or an integrated solution. If you need to track your leads across the entire sales cycle, you’re better off investing in a marketing analytics tool that can seamlessly integrate with your CRM and other reporting tools.
- If you generate your leads using form fills, phone call or live chat, it makes sense to use a marketing analytics tool that has both online and offline tracking capabilities.
- If several people on your marketing and sales teams, then make sure to choose a marketing analytics tool that supports multiple users.
The best marketing analytics tools and software
There isn’t a one-size-fits-all when it comes to marketing analytics tools, but to make things easier for you, we’ve shortlisted some solutions for you to consider.
- Ruler Analytics
- Adobe Analytics
- Amplitude Analytics
- Cyfe
- Fathom
- Funnel.io
- Heap Analytics
- Hotjar
- Kissmetrics
- Leadfeeder
- Looker
- Matomo
- Mixpanel
- Oribi
- Plerdy
- Woopra
Ruler Analytics
Ruler Analytics is a visitor-level analytics and marketing attribution tool that enables businesses to get the full picture of their customer journeys. It works by tracking each and every visitor over multiple sessions, traffic sources, keywords and more.
Related: How to view full customer journeys in Ruler
When a website visitor converts, whether that’s via phone call or live chat conversation, Ruler will send all of the data it has captured about your lead to your CRM or sales tracking system.
Naturally, your leads will start to progress through the pipeline as they’re nurtured by your marketing and sales teams. When a lead converts into a deal or sale, the customer’s information, such as the revenue amount and marketing data, is sent back to the Ruler database.
Related: How Ruler attribution revenue to your marketing
This information is then attributed across the customer’s touchpoints, allowing you to see which marketing channels are having the greatest impact on your revenue metrics and goals.
Ruler integrates with almost any tool, including Google Ads and Analytics. When an opportunity is marked as closed or won in your CRM, Ruler can automatically send the value of a lead or sale to your acquisition reports in Google Analytics.
Here, you can see how each channel, campaign, ad and landing page is working to drive revenue for your business.
Our analytics tool offers many features that let you drill into your marketing effectiveness and better understand your customer journeys.
- Customer journey tracking: Lets you track your leads across multiple touchpoints throughout the entire funnel.
- Marketing attribution: Allocates revenue across all touchpoints and marketing sources, allowing you to better calculate your marketing return on investment.
- Opportunity attribution: Allows you to view where your leads are at every stage of the pipeline.
- Offline conversion tracking: Tracks the impact of your digital marketing channels, campaigns and ads on offline leads and sales.
- Live chat tracking: Matches live chat conversion events to the click that drove the interaction.
- Keyword conversion tracking: Tracks which organic keywords are driving conversions and revenue so you can make better content marketing decisions to improve your bottom line.
Pricing for Ruler starts at £199 a month, with plans based on features and number of website visitors. You can save 20% by paying annually and there are special rates for agency partners.
Pro Tip
Want to better understand your website visitors and measure the performance of your marketing campaigns more effectively? Book a demo of Ruler and see how it works for yourself.
Adobe Analytics
Adobe Analytics offers all the functionality you’ll need, including advanced statistics and machine learning, to help you and your team understand just how effective your marketing is at driving traffic and conversions.
Price: Available upon request, but expect to pay $30,000 to $100,000/year
Features: Multichannel data collections, customer variables, offline data integration, tag management, data warehouse, data feeds and more.
Amplitude Analytics
Amplitude Analytics is another powerful analytics platform designed to help businesses extract insights about user behaviour from website data. It includes real-time user analytics, including retention, funnels, revenue analysis and flexible user segmentation.
Price: Available on request
Features: Behavioral reports, predictive analytics, collaboration tools, custom solutions and event volume and more.
Cyfe
Cyfe offers an all-in-one analytics dashboard solution using real-time data. It helps make your team more transparent and gives everyone in the business a chance to analyse data like trends classification and user behaviour.
Pricing: From $29/month
Features: Unlimited history, custom themes, custom logo, unlimited data exports, embedded analytics and more.
Fathom
Fathom is a powerful website analytics designed to protect your digital privacy. It is a cookie-less platform making your sensitive information safe from any hackers or third-party tools. They offer a 7-day free trial, which is enough time to test out the versatile marketing analytics and privacy tool.
Price: From $14 per month
Features: Management reporting, consolidated reporting, cash flow forecasting, financial analysis.
Funnel.io
Funnel is a data collection tool that turns marketing and advertising data into automated reports to help you make smarter decisions about your budgets and targeting. It lets you quickly review your marketing data in one place, allowing you to understand how each channel contributes to your business goals.
Price: From £319 per month
Features: URL auto tagging, ad account organisation, excel reports, automatic data synchronisation, cross-channel analytics and more.
Heap Analytics
Heap captures all user interactions from apps on the Web and iOS without requiring the use of any conversion tracking code. It allows you to take a granular approach to measurement and lets you drill down into data on an individual basis.
Price: Freemium available
Features: Ad-hoc analytics, reporting alerts, event visualiser, data dictionary, autocapture and more.
Kissmetrics
KissMetrics is a powerful behavioural analytics tool that provides key insights about user interactions on your website. It assigns unique website visitor IDs and tracks interactions such as clicks, pages visited and conversions.
Price: From $299.00 per month
Features: Management of data, events, reporting, campaigns, customer profiles, accounts, billing and more.
Leadfeeder
Leadfeeder allows you to identify which organisations are visiting your website, even if those visitors never filled out a contact form or sent an email. It recognises firms that visit your site and then collects contact information from individual visitors at that company.
You can even sync leads to your CRM and monitor which web sites they’re visiting, allowing you to reach out to them with laser-targeted sales campaigns.
Price: From €79 per month
Features: Number of leads, company details, visit details, CRM integrations, powerful filtering.
Looker
Looker is a powerful business intelligence (BI) tool that lets you track customer interactions across all touchpoints. It offers a user-friendly workflow that lets you create data visualisations to help you understand your customers more interactively.
Price: Available upon request, but expect to pay $3,000+/month
Features: Multichannel tracking, predictive analytics, data visualization, campaign activity and more.
Matomo
Matomo is easy to set up and includes many of the advanced features you’d expect in an analytics platform, such as conversion tracking, real-time data and more. Matomo is an open platform that you can customise with plugins to make it your own.
Price: Available upon request, but expect to pay $3,000+/month
Features: Custom event tracking, segmentation, conversion tracking, real-time reporting, custom reports, dashboards and more.
Mixpanel
Mixpanel is another great analytics tool that helps you better understand your users. It provides detailed reports into product usage and user behavior that you can use to build better products.
Price: Available upon request, but expect to pay $3,000+/month
Features: Standard and custom event tracking, real-time reporting, interactive reports, team dashboards and alerts
Oribi
Oribi is another analytics tool that allows you to track user conversions, engagements and sales without the use of complex code on your website. Unlike Google Analytics, Oribi breaks your data down into actionable insights, rather than simply displaying it and leaving you to do the reporting work.
Price: Available upon request, but expect to pay $3,000+/month
Features: Insights, event tracking, funnels, correlations, visitor tracking, attribution
Plerdy
Plerdy is one alternative to Google analytics. You can apply it instead of Google analytics or integrate the two solutions for data sharing. It optimises the work of your staff and provides data to minimise bounce rate, optimise your website funnel, lower cart appointment, and more.
Price: Freemium available
Features: Heat mapping, SEO checker, session replay software, event tracking, sales performance.
Woopra
Woopra allows you to track the visitors to the website as they interact with chat support features or via marketing emails. It follows your visitors as they navigate through the website and allows you to record when and where they take specific actions.
Price: Freemium available
Features: Journey reports, trend reports, cohort reports, retention reports, behavioural segmentation
What is the best marketing analytics tool?
Finding the right marketing analytics tool is an essential task and should be given much consideration.
So, we hope the list above is enough to kickstart your search.
Most tools in this list are comparable to Google Analytics. They’re focused on tracking the behaviour of your website visitors rather than building a picture of your customer journeys and marketing impact.
Ruler Analytics, however, brings more to the table by tracking the movements of your individual visitors and helps coordinate your online and offline touchpoints.
And, when integrated with Google Analytics, Ruler can unlock more exciting features and insights not readily available in the standard acquisition reports.
This article was originally published at Ruleranalytics.com, by author Katie Holmes. Original article >>
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