Social commerce integrates social media features with commerce functionalities so users can seamlessly browse, research, and shop without leaving their favorite social platforms. Shoppable posts are spurring the massive growth of social spending.
The entire customer journey exists within the social channel, from the first time they see your product to cash out. An undoubtedly convenient way to shop.
In fact, According to recent data, the average US social buyer is expected to spend around $937 annually in 2024. (eMarketer)
24 Amazing Social Commerce Statistics
Here are 24 social commerce stats to help you capitalize on in-market shoppers on social media.
39% of people said deals and discounts are top factors motivating them to increase their use of social commerce, while 33% of people said ease of purchase is the top factor.
More than 465 million people use the platform every month to find ideas and research products.
Social media-basedinfluencer recommendations help 49% of consumers decide what to buy–and around 80% of consumers have purchased something after seeing it recommended by an influencer.
Around 80% of social media marketers say consumers will buy products directly within social apps more often than on brands’ websites or third-party websites like Amazon.
Augmented reality (AR) and virtual reality (VR) are entering the mainstream. In 2024, an estimated 104.3 million Americans will use AR, and close to 73.7 million will use VR. By 2025, 19.8% of these people will access this type of technology via social networks.
6 Social Commerce Strategies for 2025
1. Leverage Shoppable Posts & Stories
Shoppable posts are the linchpin of social commerce. Use them strategically to showcase your products or services within your social media content.Ensure that your shoppable posts are visually appealing, well-tagged, and accompanied by compelling product descriptions. Make it easy for users to discover, explore, and purchase.
2. Host Live Shopping Events
Live shopping events offer a great way to engage with your audience in real time. Host live broadcasts to showcase your products and your personality!Answer questions, and offer exclusive deals. Interact directly with viewers, creating a sense of urgency and community.
3. Prioritize Personalization
Leverage data and AI-driven algorithms to offer personalized shopping experiences.Use customer browsing and purchase history to make product recommendations tailored to individual preferences. Personalization enhances user engagement and increases conversion rates
4. Encourage User-Generated Content (UGC)
User-generated content, such as customer reviews, testimonials, and product photos shared by satisfied customers, carries immense weight in social commerce.Encourage customers to share their experiences and content related to your products. Repost UGC to build trust and authenticity. Run contests and giveaways to incentivize you customers to get involved.
5. Invest in Influencer Marketing
Collaborate with influencers who align with your brand and target audience. Utilize affiliate marketing programs.Encourage influencers to provide genuine recommendations and share their personal experiences with your products. Create sponsored content and product reviews.
6. Improve Customer Engagement and Service
Exceptional customer service is crucial to social commerce success. Respond to customer inquiries and comments in a timely and professional manner.Offer post-purchase support, including easy returns and exchanges.
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